Privacy Policy for Binder Bucket

Effective Date: September 1, 2025

Binder Bucket Inc., located in Katy, Texas, USA, operates the SaaS application at https://binderbucket.com (“Service”). This Privacy Policy explains how we collect, use, protect, and share your information when you use our Service. By using the Service, you consent to this policy.

1. Information We Collect

  • Personal Information: We collect your First Name, Last Name, Email Address, Profile Picture, and Organization Name when you create an account or use the Service.
  • Payment Information: Payment details are collected and processed securely by our third-party payment provider, Stripe, and are not stored by us.
  • Content: Files you upload for AI profiling are stored securely in Azure File Service Blobs, encrypted using Azure Key Vault.
  • Usage Data: We collect information such as your IP address, browser type, and interactions with the Service to improve functionality.
  • Cookies: We use cookies to store user settings and preferences. You can manage cookie settings through your browser.

2. How We Use Your Information

  • To provide and maintain the Service, including AI-powered file profiling using Azure’s secure OpenAI instance.
  • To process payments via Stripe’s secure portal.
  • To communicate with you, including responding to support requests and sending service-related updates.
  • To analyze Service usage for internal improvements, using third-party analytics tools (we do not sell this data).
  • To ensure security and compliance with these Terms.

3. How We Protect Your Information

  • We use Azure’s secure infrastructure, including encrypted storage in Azure File Service Blobs and Azure Key Vault for encryption keys.
  • AI processing is conducted through Azure’s OpenAI instance, which provides enhanced security compared to direct LLM integrations.
  • While we take reasonable measures to protect your data, no online service is completely secure. In the event of a data breach, we will notify you within 7 days or as required by law.

4. Sharing Your Information

  • Third-Party Service Providers: We share necessary data with Stripe (for payments), Azure (for hosting and AI processing), and MongoDB (for data storage) to operate the Service.
  • Analytics and Marketing: We may use third-party tools for analytics and marketing but will not sell your data. These tools are used solely for improving our Service.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights.

5. Your Rights

  • Access and Update: You can review or update your personal information by accessing your account or contacting us.
  • Data Deletion: To delete your account and associated content, submit a request to [email protected]. We will process deletion requests promptly, subject to legal obligations.
  • Opt-Out: You may opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.
  • GDPR/CCPA Compliance: If you are in the EU or California, you have additional rights (e.g., to access, correct, or delete your data). Submit requests to [email protected].

6. Third-Party Services

7. Cookies

  • We use cookies exclusively to store user settings and preferences.
  • You can disable cookies in your browser, but this may affect Service functionality.

8. Global Operations

  • The Service is available worldwide. By using it, you consent to your data being processed and stored in the United States, where our servers are located.

9. Changes to This Policy

  • We may update this Privacy Policy. Significant changes will be communicated via email or a notice on our website.
  • Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

  • For questions, data requests, or support, email us at [email protected] or write to:
    Binder Bucket Inc.
    [Business Address from Texas Secretary of State Records, e.g., 910 Avenue C, Katy, TX 77493 – please replace with your registered business address]
    Katy, TX, USA